Over the last few months, we have been conducting interviews for a truly unique book that will capture the values and culture of Schlegel Villages, a mission-driven provider of long-term care and retirement services through 19 homes across Ontario. What makes Schlegel Villages unique is that it is built on a solid values foundation and […]
Continue readingAt first sight, franchise companies are at a disadvantage compared to family businesses when it comes to sharing their corporate story. The franchisor builds and constantly improves the franchise brand, defines the standards and provides the structures for franchisees to be successful, but the real life interaction with customers that shapes consumers’ perception of the […]
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